topic Re: CP 730 - Failed to connect to Check Point Anti Malware detection service in Spark Firewall (SMB)

CP 730 - Failed to connect to Check Point Anti Malware detection service

pgu — Fri, 11 Dec 2020 14:51:15 GMT

Hello

We have a problem with a 730 appliance. On the security logs we noticed anti-bot critical warnings:

Description

Failed to connect to Check Point Anti Malware detection service.

Update Status

Failed

Reason

Could not connect to "cws.checkpoint.com:80". Check proxy configuration on the gateway.

But when I try to execute command curl_cli -vk http://cws.checkpoint.com from expert mode I get OK.

License is valid, anti-bot is up to date (scheduler is set to check new content every 2 hours).

So, what does this log meat? How to solve this? How to check if anti-bot works propertly?

Chris_Atkinson — Sat, 12 Dec 2020 10:09:56 GMT

What software version/build is this gateway, are you investigating with TAC?

G_W_Albrecht — Sat, 12 Dec 2020 16:18:54 GMT

I would look for successfull AntiBot Updates in logs - and what happens when performing a manual update?