topic Re: Monitoring empty checkpoint appliance 750 in Spark Firewall (SMB)

Monitoring empty checkpoint appliance 750

M_Soler — Mon, 30 Nov 2020 17:00:51 GMT

Dear Checkmates,

From weeks we have the monitoring empty in our 750 applicances. have you some ideas from where can come this issue ?
Or and idea how to resolve it ?

It will be very helpfull for us.

Thank you.
Ahmed

Re: Monitoring empty checkpoint appliance 750

PhoneBoy — Wed, 02 Dec 2020 19:16:41 GMT

Is App Control/URL Filtering enabled?
Might need to get the TAC involved.

Re: Monitoring empty checkpoint appliance 750

M_Soler — Fri, 04 Dec 2020 14:25:51 GMT

Thank you @PhoneBoy for your replay,
App Control/URL Filtering is enabled.
I tired to disable it and enable it again but always the same result.

Re: Monitoring empty checkpoint appliance 750

P_K — Mon, 07 Dec 2020 15:18:34 GMT

Look at this:

https://community.checkpoint.com/t5/SMB-Appliances-and-SMP/750-APPLIANCE-REPORT-l-shows-wrong/m-p/53602

Have you NGTP subscription? Today I'm opening ticket, because application and URL filtering also doesn't work. I suppose that it'll be also licencing problem. Anybody know what should work with NGTP subscription?

Re: Monitoring empty checkpoint appliance 750

PhoneBoy — Mon, 07 Dec 2020 17:22:16 GMT

APCL / URLF are covered by NGTP.
I believe the only SMB feature not covered by NGTP is Threat Extraction.