topic Re: Reset reach-my-device validation-token? in Spark Firewall (SMB)

Reset reach-my-device validation-token?

Daniel_Sjosvard — Tue, 18 Aug 2020 11:25:00 GMT

Hi,

Is it possible to reset the validation-token for an SMB device?
The reason I'm asking is that I didn't think twice when I restored a SMB device to default-settings.
(No backups since I'm testing a new configration).

Thanks in advance
Daniel

Re: Reset reach-my-device validation-token?

_Val_ — Thu, 20 Aug 2020 12:32:48 GMT

Not sure I understand the question. You can re-apply the license to a restored device

Re: Reset reach-my-device validation-token?

Daniel_Sjosvard — Thu, 20 Aug 2020 15:21:28 GMT

In short, I forgot to save the validation-token when I activated "Reach my device".
Now I wish to re-use the previous host name, but I can't since it requires that I supply the validation-token for that host name.
I'm thinking there must be a way to check and reset this at Check point.

set reach-my-device host-name "MyPreviousRegistredHostname" existing-host-name "true" validation-token "XXXXX"

Br daniel

Re: Reset reach-my-device validation-token?

G_W_Albrecht — Fri, 21 Aug 2020 10:28:10 GMT

That is correct - but you need to contact TAC and make them delete this from the database manually. I had a similar thing before with a customer 8).

Re: Reset reach-my-device validation-token?

Daniel_Sjosvard — Fri, 21 Aug 2020 14:39:24 GMT

Seems to be the way to go then.
@_Val_ It would have been nice to have that option in product center for example, check/clear existing RMD registration.

Thanks for your replies.

Re: Reset reach-my-device validation-token?

Hitesh_Brahmbha — Thu, 01 Oct 2020 10:59:12 GMT

Hi Daniel,

Could you please let me know from where I could get the validation token for the new setup of RMD registration? Is that any alphanumeric number or do I have to connect with TAC to avail the validation token?

Regards,

Hitesh Brahmbhatt

Re: Reset reach-my-device validation-token?

Daniel_Sjosvard — Thu, 01 Oct 2020 11:31:44 GMT

Hi Hitesh,

WebUI - Device -> System -> DDNS & Device Access
or
Clish - show reach-my-device

BR \Daniel