topic Re: License info inconsistency in Spark Firewall (SMB)

License info inconsistency

HristoGrigorov — Fri, 23 Nov 2018 08:57:00 GMT

License info from WebUI:

License info from management server:

Noticed any difference?

PhoneBoy — Fri, 23 Nov 2018 16:00:48 GMT

Missing Identity Awareness and Advanced Networking/Clustering, which are "free" features.

It's also worth noting that these have been generally included with all licenses in the last decade or so, so they're not always called out.

Some legacy Open Server licenses may not include these features, but they definitely are on SMB.

Hugo_vd_Kooij — Fri, 23 Nov 2018 16:26:13 GMT

If you upgrade all the time you may find that you are missing licenses.

As I recall SecureXL was such feature that was silently added but was missing for some customers because they upgraded from pre SecureXL times.

This is something to keep in the back of your head when you upgrade customers that have been upgrading licenses for many years.

It's usually something you can discuss with your SE and something can be arranged to remedy the issue but it's more a sales type of issue.

HristoGrigorov — Sun, 25 Nov 2018 04:54:12 GMT

My point was that there is inconsistency in reported info. Two vendor tools are showing different reports for same thing. That should not happen.

PhoneBoy — Sun, 25 Nov 2018 05:11:21 GMT

Consistency is definitely better