topic SMB 1500 series, BootROM - 2.03 Error: Failed boot attempt 01. error = 0x019 in Spark Firewall (SMB)

SMB 1500 series, BootROM - 2.03 Error: Failed boot attempt 01. error = 0x019

Ks07 — Wed, 30 Jul 2025 22:13:14 GMT

Good afternoon, I have a Firewall SMB 1570 R that freezes every time it reboots. When checking via serial connection, I see the error message above. The device only boots correctly and responds via the web interface when I completely disconnect it from power and plug it back in.

However, if I perform a reboot (either manually or during an upgrade), the system freezes during the process, leaving the power LED solid red (no blinking).

I formatted it from the boot menu and restarted it as soon as it loaded, but the same problem persists.

#1570 #gaia #embedded

Re: SMB 1500 series, BootROM - 2.03 Error: Failed boot attempt 01. error = 0x019

PhoneBoy — Wed, 30 Jul 2025 22:59:35 GMT

I would reimage the unit from USB with the desired level of firmware: https://support.checkpoint.com/results/sk/sk98549
Note this will factory reset the unit, so ensure you have a backup.

If you're still having issues after doing this, contact the TAC as you may need to RMA the unit.

Re: SMB 1500 series, BootROM - 2.03 Error: Failed boot attempt 01. error = 0x019

Lesley — Thu, 31 Jul 2025 08:42:24 GMT

Time for hardware diag:

https://sc1.checkpoint.com/documents/SMB_R81.10.X/AdminGuides_Locally_Managed/EN/Content/Topics/Boot-Loader.htm