topic Re: R81.10.05 Central Management issues in Spark Firewall (SMB)

R81.10.05 Central Management issues

G_W_Albrecht — Wed, 29 Mar 2023 11:31:27 GMT

I currently have a 1600 and a 1800 appliance on my desk for testing. After activating cebtral management, my R81.20 Dashboard shows several issues with these units:

- Gateways & Servers show the connection to the SMB as broken. All blades are green, but licenses are missing:

Licenses are available in SmartUpdate, though!

- No TP blades from SMB are listed in TP Update tab, only those from GAiA GWs:

Do other central managed deployments also show these issues ? How to resolve them ? @Amir_Ayalon ?

Re: R81.10.05 Central Management issues

G_W_Albrecht — Fri, 31 Mar 2023 10:25:34 GMT

As nobody seems to care about this issue i have opened SR#6-0003582190 for it.

Re: R81.10.05 Central Management issues

G_W_Albrecht — Fri, 31 Mar 2023 12:47:07 GMT

TAC has resolved the issue with the following procedure:

Run the following commands on the Management Server:
1. # cd $CPDIR/database/
2. # cp entitlement_status_collector_db.C entitlement_status_collector_db.C.bkup
3. # cpstop; rm entitlement_status_collector_db.C;cpstart
Run the following commands on the gateway:
1. # cd $CPDIR/database/
2. # cp entitlement_status_collector_db.C entitlement_status_collector_db.C.bkup
3. # cpstop; rm entitlement_status_collector_db.C;cpstart
Wait for 10 minutes and check the license status in the SmartConsole

Now everything is green, GW is listed in TP GWs and licenses and GW data are displayed as expected.

Re: R81.10.05 Central Management issues

G_W_Albrecht — Wed, 05 Apr 2023 16:42:47 GMT

Re: R81.10.05 Central Management issues

Ricki_Juntak — Thu, 24 Apr 2025 03:09:03 GMT

Hi Albercht,

Can you help me?

Share capture deployment cluster spark with centrally manage?

this is my first time deploy cluster quantum spark with central manage with SMS-VM

Re: R81.10.05 Central Management issues

G_W_Albrecht — Thu, 24 Apr 2025 07:20:15 GMT

Just follow this document: https://sc1.checkpoint.com/documents/SMB_R81.10.X/AdminGuides_Centrally_Managed/EN/Content/Topics/Configuring-Gateway-and-Cluster-Objects.htm?tocpath=Small-Scale%20Deployment%20Installation%7C_____1

Re: R81.10.05 Central Management issues

Ricki_Juntak — Tue, 29 Apr 2025 02:40:28 GMT

Thank you Albrecht,

from that link, I just followed from section Creating a cluster for new gateways?

Re: R81.10.05 Central Management issues

G_W_Albrecht — Tue, 29 Apr 2025 12:33:19 GMT

If you like to...

Re: R81.10.05 Central Management issues

Ricki_Juntak — Wed, 21 May 2025 05:04:41 GMT

Thank you Albrecht,

Configure successfull, my step is first running ftw for both gateway spark and after that create cluster on management.

Re: R81.10.05 Central Management issues

G_W_Albrecht — Wed, 21 May 2025 09:40:17 GMT

Yes, that is one of the two possibilities for configuration. Glad that it worked for you 😉

Re: R81.10.05 Central Management issues

Ricki_Juntak — Fri, 23 May 2025 05:02:54 GMT

Thank you Albrecht