topic Re: Active Internet Connection in Spark Firewall (SMB)

Active Internet Connection

zebeyou — Thu, 31 Oct 2024 17:53:00 GMT

Hello everyone,

I have a problem with the internet connections on my Quantum Spark 1600 appliance. Internet connection 1 is the primary connection, but the active connection is Internet connection 2. How can I get Internet1 to become the active connection again? Because it's this connection that my VPN users connect to.

My appliance Version is R81.10.10 (996002906)

Re: Active Internet Connection

the_rock — Thu, 31 Oct 2024 17:45:56 GMT

Maybe below?

Andy

https://sc1.checkpoint.com/documents/SMB_R80.20.01/CLI/Content/Topics/170543.htm?TocPath=internet-connection%7Cset%20internet-connection%7C_____7

Re: Active Internet Connection

zebeyou — Thu, 31 Oct 2024 18:03:27 GMT

Hello,

the priority of internet connection 1 is already at 1; that of internet connection 2 is at 2

Re: Active Internet Connection

zebeyou — Thu, 31 Oct 2024 18:08:25 GMT

When I'm in CLI mode, Internet2 is active and is the primary connection

Re: Active Internet Connection

the_rock — Thu, 31 Oct 2024 18:12:59 GMT

and it has priority 2 even in cli?

Andy

Re: Active Internet Connection

zebeyou — Thu, 31 Oct 2024 18:15:55 GMT

yes, that's it

Re: Active Internet Connection

the_rock — Thu, 31 Oct 2024 18:19:14 GMT

Might be worth running cli command to set connection you want as primary again, see what happens. Maybe little risky during work hours, but based on your screenshot name, it would seem its after 6 pm your time, so maybe okay?

If that does not help, I would check with TAC myself. Apologies, I wish I had SMB to test this myself.

Andy

Re: Active Internet Connection

zebeyou — Thu, 31 Oct 2024 18:26:12 GMT

So I can configure it like this:

set internet-connection Internet1 ha-priority 1 load-balancing-weight 1

set internet-connection Internet2 ha-priority 2 load-balancing-weight 2

Re: Active Internet Connection

the_rock — Thu, 31 Oct 2024 18:28:02 GMT

You got it.

Re: Active Internet Connection

the_rock — Fri, 01 Nov 2024 00:36:12 GMT

Hey @zebeyou

Did that work?

Andy

Re: Active Internet Connection

Chris_Atkinson — Fri, 01 Nov 2024 00:38:54 GMT

What is the jitter/latency/packet loss for each connection?

Do you make use of the SD-WAN policy or just need basic redundancy?

Also for awareness the current build of R81.10.10 is 2993 otherwise R81.10.15 may also be an option.

Re: Active Internet Connection

zebeyou — Fri, 01 Nov 2024 08:54:49 GMT

Yes, it works. thanks a lot

Re: Active Internet Connection

zebeyou — Fri, 01 Nov 2024 08:57:08 GMT

Hello,

yes, after updating to version R81.10.15, everything is back to normal.

Re: Active Internet Connection

the_rock — Fri, 01 Nov 2024 11:33:35 GMT

Great!