https://community.checkpoint.com/t5/Spark-Firewall-SMB/proxy-setting-not-working-1800-Quantum-Spark-appliance/m-p/229830#M11578 <P>I have 1800 Quantum Spark appliance configured to use Proxy both in Gaia and in SmartConsole.</P><P>For some reason the gateway is not trying to communicate via Proxy (nor in any other way)</P><P>For example: AV / IPS updates</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Proxy-SC.jpg" style="width: 698px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/28089i223345E86DC38893/image-dimensions/698x241?v=v2" width="698" height="241" role="button" title="Proxy-SC.jpg" alt="Proxy-SC.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Proxy-Gaia.jpg" style="width: 697px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/28090iBB2027ACC6AD4976/image-dimensions/697x167?v=v2" width="697" height="167" role="button" title="Proxy-Gaia.jpg" alt="Proxy-Gaia.jpg" /></span></P><DIV class="">&nbsp;</DIV> Tue, 15 Oct 2024 21:12:40 GMT Emil_T 2024-10-15T21:12:40Z https://community.checkpoint.com/t5/Spark-Firewall-SMB/proxy-setting-not-working-1800-Quantum-Spark-appliance/m-p/229830#M11578 <P>I have 1800 Quantum Spark appliance configured to use Proxy both in Gaia and in SmartConsole.</P><P>For some reason the gateway is not trying to communicate via Proxy (nor in any other way)</P><P>For example: AV / IPS updates</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Proxy-SC.jpg" style="width: 698px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/28089i223345E86DC38893/image-dimensions/698x241?v=v2" width="698" height="241" role="button" title="Proxy-SC.jpg" alt="Proxy-SC.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Proxy-Gaia.jpg" style="width: 697px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/28090iBB2027ACC6AD4976/image-dimensions/697x167?v=v2" width="697" height="167" role="button" title="Proxy-Gaia.jpg" alt="Proxy-Gaia.jpg" /></span></P><DIV class="">&nbsp;</DIV> Tue, 15 Oct 2024 21:12:40 GMT https://community.checkpoint.com/t5/Spark-Firewall-SMB/proxy-setting-not-working-1800-Quantum-Spark-appliance/m-p/229830#M11578 Emil_T 2024-10-15T21:12:40Z https://community.checkpoint.com/t5/Spark-Firewall-SMB/proxy-setting-not-working-1800-Quantum-Spark-appliance/m-p/229842#M11579 <P>Try to check whether the FW is trying to communicate from another interface. Check the routes and default gateway DG.</P> Tue, 15 Oct 2024 22:41:48 GMT https://community.checkpoint.com/t5/Spark-Firewall-SMB/proxy-setting-not-working-1800-Quantum-Spark-appliance/m-p/229842#M11579 CAEm 2024-10-15T22:41:48Z https://community.checkpoint.com/t5/Spark-Firewall-SMB/proxy-setting-not-working-1800-Quantum-Spark-appliance/m-p/229851#M11580 <P>Which firmware version/build are these units deployed with - does the issue happen for both the active &amp; standby member of the cluster or just one of the units?</P> <P>&nbsp;</P> Wed, 16 Oct 2024 01:04:48 GMT https://community.checkpoint.com/t5/Spark-Firewall-SMB/proxy-setting-not-working-1800-Quantum-Spark-appliance/m-p/229851#M11580 Chris_Atkinson 2024-10-16T01:04:48Z