topic Re: Installing policy from 81.20 SMS on SMB 1575 in Spark Firewall (SMB)

Installing policy from 81.20 SMS on SMB 1575

Moudar — Sun, 16 Jun 2024 18:06:36 GMT

I am trying to install the policy for the first time.

When try to install the policy I get this error:

Any idea what is the cause of this?

Re: Installing policy from 81.20 SMS on SMB 1575

the_rock — Sun, 16 Jun 2024 19:25:06 GMT

Looks like remote access related...what group did you assign to it? Can you send a screenshot how RA community is defined?

Andy

Re: Installing policy from 81.20 SMS on SMB 1575

Moudar — Sun, 16 Jun 2024 19:41:42 GMT

There is no remote access, but only s2s community

Re: Installing policy from 81.20 SMS on SMB 1575

the_rock — Sun, 16 Jun 2024 20:24:30 GMT

Im not sure then, sorry, I would check with TAC via remote session.

Andy

Re: Installing policy from 81.20 SMS on SMB 1575

the_rock — Mon, 17 Jun 2024 00:18:37 GMT

Hey @Moudar

I just had a look at that screenshot again and to me, that does not appear like an error, but more the informational message. Can you send the actual full error you get?

Andy