https://community.checkpoint.com/t5/SASE-and-Remote-Access/Clean-install-on-MacOS-Catalina-10-15-7-fails-to-start/m-p/100067#M9764 <P>Thanks for the info. I figured it out. The issue was an old Qt lib that was reinstalled recently. That was an issue mentioned in some other posts.</P><P>I’m still having issues with the. PN client not opening, but now it looks like some kind of Keychain issue according to the Console log. I’ll open a TAC question on this one.&nbsp;</P> Sat, 24 Oct 2020 18:44:10 GMT RobMilk 2020-10-24T18:44:10Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Clean-install-on-MacOS-Catalina-10-15-7-fails-to-start/m-p/100018#M9762 <P>I've been using the Remote Access VPN client for a few years across a few machines and MacOS releases, from 10.13 - 10.15. But now I have one new machine that cannot run the Remote Access VPN.</P><P>&nbsp;</P><P>But - I have a Mac mini 2018 &nbsp;that has a clean install of Catalina - that is, a disk wipe and MacOS re-install. On that machine, I cannot install the 82.50 or 83.20 clients. The install of either version works, but fails on startup. It gives the error that the "connectivity with the VPN service is lost".</P><P>I already did the following:</P><P>- Allowed the cpfw.kext in the System Preferences-&gt;Security main tab (the message about legacy system extensions).</P><P>- Added the Endpoint Security VPN app to the "Full Disk Access" entry in the Privacy tab.</P><P>- I also verified the cpfw.kext was loaded.</P><P>&nbsp;</P><P>The error message in the Console shows it crashes in a QtCore / QtGui call. The actual error is deep in CoreFoundation with __NSPlaceholderArray initWithObjects:count:. The call in Endpoint_Security_VPN is from&nbsp;_ZN7QString6removeERK7QRegExp</P><P>Any ideas? This looks like some kind of missing file or setting type of thing, but it is a clean install, with all traces of Checkpoint removed before install.</P><P>&nbsp;</P> Sat, 24 Oct 2020 00:51:01 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Clean-install-on-MacOS-Catalina-10-15-7-fails-to-start/m-p/100018#M9762 RobMilk 2020-10-24T00:51:01Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Clean-install-on-MacOS-Catalina-10-15-7-fails-to-start/m-p/100027#M9763 <P>This would be a task for TAC !</P> Sat, 24 Oct 2020 07:28:45 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Clean-install-on-MacOS-Catalina-10-15-7-fails-to-start/m-p/100027#M9763 G_W_Albrecht 2020-10-24T07:28:45Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Clean-install-on-MacOS-Catalina-10-15-7-fails-to-start/m-p/100067#M9764 <P>Thanks for the info. I figured it out. The issue was an old Qt lib that was reinstalled recently. That was an issue mentioned in some other posts.</P><P>I’m still having issues with the. PN client not opening, but now it looks like some kind of Keychain issue according to the Console log. I’ll open a TAC question on this one.&nbsp;</P> Sat, 24 Oct 2020 18:44:10 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Clean-install-on-MacOS-Catalina-10-15-7-fails-to-start/m-p/100067#M9764 RobMilk 2020-10-24T18:44:10Z