https://community.checkpoint.com/t5/SASE-and-Remote-Access/Mobile-Access-Policies/m-p/100416#M9746 <P>Hello!</P><P>I'm having a trouble with my Mobile Access policies, the problem is, when I try to edit a policy suddenly the "SmartDashboard R80.30 - Mobile access" close alone and don't save my changes.</P><P>Look the steps that I've done to edit a policy.</P><P>1° In the SmartConsole I go to = Mobile Access (screenshot 1).</P><P>2° After Mobile Access open I go to = Mobile Access -&gt; Endpoint Compliance -&gt; Edit policies (screenshot 2).</P><P>3° Finally When the Edit policies is open I can see the policies, in this moment I alter any configuration in the policy and after we must click in "OK" to close the window, after click "OK" the SmartDashboard R80.30 - Mobile access" close going back to the SmartConsole (screenshot 1), this loop happens every time tha I trying alter a policy and I can't save the changes, this happens with any other policy even i tring to create a new one.</P><P>Anyone have any idea about the possible reasons for this.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 764px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/8662iF34A4154410FF7C2/image-dimensions/764x490?v=v2" width="764" height="490" role="button" title="1.png" alt="1.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 840px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/8663i9ADEFE96CEB53425/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/8665i8CFB4E66D93F2146/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P> Wed, 28 Oct 2020 18:18:32 GMT Fernandosilva 2020-10-28T18:18:32Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Mobile-Access-Policies/m-p/100416#M9746 <P>Hello!</P><P>I'm having a trouble with my Mobile Access policies, the problem is, when I try to edit a policy suddenly the "SmartDashboard R80.30 - Mobile access" close alone and don't save my changes.</P><P>Look the steps that I've done to edit a policy.</P><P>1° In the SmartConsole I go to = Mobile Access (screenshot 1).</P><P>2° After Mobile Access open I go to = Mobile Access -&gt; Endpoint Compliance -&gt; Edit policies (screenshot 2).</P><P>3° Finally When the Edit policies is open I can see the policies, in this moment I alter any configuration in the policy and after we must click in "OK" to close the window, after click "OK" the SmartDashboard R80.30 - Mobile access" close going back to the SmartConsole (screenshot 1), this loop happens every time tha I trying alter a policy and I can't save the changes, this happens with any other policy even i tring to create a new one.</P><P>Anyone have any idea about the possible reasons for this.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 764px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/8662iF34A4154410FF7C2/image-dimensions/764x490?v=v2" width="764" height="490" role="button" title="1.png" alt="1.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 840px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/8663i9ADEFE96CEB53425/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/8665i8CFB4E66D93F2146/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P> Wed, 28 Oct 2020 18:18:32 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Mobile-Access-Policies/m-p/100416#M9746 Fernandosilva 2020-10-28T18:18:32Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Mobile-Access-Policies/m-p/100686#M9747 <P>I recommend a TAC case for this.&nbsp;</P> Fri, 30 Oct 2020 19:38:56 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Mobile-Access-Policies/m-p/100686#M9747 PhoneBoy 2020-10-30T19:38:56Z