topic Access MOB portal from apple device? in SASE and Remote Access

Access MOB portal from apple device?

Wolfgang — Thu, 25 Feb 2021 16:23:48 GMT

Dear CheckMates,

accessing MOB portal on R81 from an apple device (iPhone, iPad) results in an error „Browser not supported“

Safari on MAC-OS is working fine, only IOS devices shows these message.

Something goes wrong ?

Wolfgang

Re: Access MOB portal from apple device?

PhoneBoy — Sat, 27 Feb 2021 22:40:47 GMT

I don’t think we ever supported mobile browsers on the MAB portal.
We do support using Capsule Workspace, which can be used to access things defined on the MAB portal.

Re: Access MOB portal from apple device?

Wolfgang — Sun, 28 Feb 2021 11:35:03 GMT

Thanks @PhoneBoy , had a TAC case open.

Switching the browser instead of requesting the mobile website to get desktop website shows everything.

With all versions below R81, there was no problem accessing MOB-portal from iPad.

Wolfgang

Re: Access MOB portal from apple device?

PhoneBoy — Mon, 01 Mar 2021 05:15:42 GMT

Possible @MaksimBahunou knows the deal here 🙂

Re: Access MOB portal from apple device?

MaksimBahunou — Mon, 01 Mar 2021 06:05:08 GMT

@PhoneBoy is right: the MAB portal is not supposed to work on mobile devices.

Capsule Workspace is the utility that provides MAB portal features for the smartphones and tablets.