topic Checkpoint ends point security vpn uninstall error 26702 in SASE and Remote Access

Checkpoint ends point security vpn uninstall error 26702

Plsh — Tue, 01 Jun 2021 16:06:07 GMT

Good day

I am trying to uninstall check point endpoint security vpn e84.20

I constantly get error code 26702 when trying to uninstall or even reinstall. With that my pc is now almost totally unusable.

Please assist as a matter of urgency.

Re: Checkpoint ends point security vpn uninstall error 26702

PhoneBoy — Tue, 01 Jun 2021 16:47:23 GMT

If this is a matter of urgency, you should engage our TAC.
You might also try: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk162366

Re: Checkpoint ends point security vpn uninstall error 26702

Plsh — Tue, 01 Jun 2021 16:50:44 GMT

TAC?

Re: Checkpoint ends point security vpn uninstall error 26702

PhoneBoy — Tue, 01 Jun 2021 17:45:17 GMT

https://www.checkpoint.com/support-services/contact-support/
If you're an end user, you should work with the IT department that provided you the download.

Re: Checkpoint ends point security vpn uninstall error 26702

DSMA — Tue, 01 Jun 2021 18:52:22 GMT

do you have administration privileges?

E84.20 version has the following Known Limitation:

Issue ID: EPS-29473 / Description: Installation - Prevents the initiation of repair and uninstall by underprivileged users. Administrative user elevation is required to initiate the procedures.

Re: Checkpoint ends point security vpn uninstall error 26702

Plsh — Fri, 04 Jun 2021 06:19:12 GMT

Good day

Yes I am logging in as an administrator to do the uninstall. Never had this problem uninstalling previously and unfortunately now sorting with a machine that cannot access the web so technically useless.