topic Re: Capsule Connect on MacOS Catalina in SASE and Remote Access

Capsule Connect on MacOS Catalina

Stephen_Moreau — Thu, 28 Nov 2019 00:08:38 GMT

I was using macOS 14 (Mojave) with Capsule Connect successfully. I upgraded to macOS 15 (Catalina) and now the Capsule Connect client is flagged as incompatible (non 64 bit perhaps) and will no longer load at startup. I downloaded a new copy of the client (regenerated the welcome email and downloaded a fresh copy of the client) and attempted to install it but it does not seem to be loading. Can anyone confirm if the client is compatible or not with Catalina please?

Re: Capsule Connect on MacOS Catalina

PhoneBoy — Thu, 28 Nov 2019 05:54:45 GMT

We have only recently released the full Endpoint client that supports Catalina in Early Availability.
Pretty sure we haven't yet updated the Capsule Connect client just yet.

Re: Capsule Connect on MacOS Catalina

Gordon — Thu, 12 Dec 2019 01:10:41 GMT

Hey,

Any update on this ? Catalina been out for a while and cannot use Capsule Cloud/Connect.

Thanks.

Re: Capsule Connect on MacOS Catalina

G_W_Albrecht — Thu, 12 Dec 2019 11:52:34 GMT

According to sk102501: Check Point Capsule Cloud OS X is currently supported only up to 10.12. sk163094: Support for macOS 10.15 (Catalina) by Remote Access clients gives details about the available EPS / VPN solutions. The complete EPS clients overview is found here: sk163094: Support for macOS 10.15 (Catalina) by Remote Access clients

Re: Capsule Connect on MacOS Catalina

Bill_Bk — Fri, 13 Dec 2019 16:12:45 GMT

It would be great if this client were listed on the other linked resources identifying MacOS apps needing the compatibility update. In lieu of that, I would appreciate posting any updates to this thread ... it seems to be the only one addressing this specific client.

Re: Capsule Connect on MacOS Catalina

i_lkic — Fri, 13 Dec 2019 20:36:32 GMT

👍🏻