topic Re: Problem DynamicID sms in SASE and Remote Access

Problem DynamicID sms

arosa — Mon, 27 Sep 2021 10:47:42 GMT

Hello,

I submit a problem that I encounter on my Checkpoint R81.10 with DynamicID via sms.
When I try to connect via the web portal, after having entered my username and password, the screen appears where I can enter the code with the written dynamicID authentication failed.
Debugging in the file /opt/CPcvpn-R81.10/log/cvpnd.elg an error appears in the parsing url.
you can help me ?

attached the debug screen.

Thanks
Alessandro

Re: Problem DynamicID sms

_Val_ — Mon, 27 Sep 2021 11:54:08 GMT

Do you mean, 2FA does not work for admin accounts, when you use WebSmartConsole? Please elaborate.

Re: Problem DynamicID sms

arosa — Mon, 27 Sep 2021 11:57:26 GMT

Hi _Val_,

no, the problem occurs when I try to access via vpn, both from web and clientvpn.

thx

Re: Problem DynamicID sms

_Val_ — Mon, 27 Sep 2021 14:12:38 GMT

Okay, so Mobile SSL VPN auth does not work. From the error, it seems 2FA system is not configured correctly. How did you check it is working in other cases?