Increasing MFA timeout

Michael_Horne — Tue, 09 Nov 2021 07:59:16 GMT

Hello All,

We have deployed MFA using Azure AD for the RAS VPN. We have been trying to increase the timeout for the client to give the users more time to react to the MFA request. We have been working with SK112933: Endpoint Security VPN client timeout reached during the time that a third-party server is handling Multifactor Authentication (MFA) (checkpoint.com)

We have gone through the:

We have increased the timeouts in the Global Properties.
We increased the timeouts in the trac.defaults file on the client machines.
We have adjusted the timeouts in the file $FWDIR/conf/trac_client_1.ttm.

None of these changes have had an effect increasing the timeout of the Checkpoint VPN client.

Are there other resources that might help us, or other options we could try.

Regards,

Michael

Re: Increasing MFA timeout

G_W_Albrecht — Tue, 09 Nov 2021 08:12:04 GMT

The sk112933 is for Microsoft RADIUS server and not for MFA using Azure AD. I would suggest to contact TAC with the question as i can find no documentation.

Re: Increasing MFA timeout

hakannn_0 — Sat, 16 Dec 2023 15:24:36 GMT

Hello Michael!

Did you solve this issue? or is there any update?

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Increasing MFA timeout

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Re: Increasing MFA timeout