SAML Login - Change Login Error

009fe3 — Fri, 17 Jun 2022 16:07:04 GMT

Hello everybody, we have configured SAML Login (Azure AD) for Remote VPN on our CP R81 and it is working great for our company clients, where the azure username which is need for vpn is the same username wich is linked to the client.

But we also need to use SAML Login on Clients where userxyz@comanya.com is linked on the client and userabc@companyb.com is only used for CP VPN SAML Login.

I do understand, that the Microsoft Login page is prepopulated with the linked azure user of the client. (userxyz@comanya.com)

When i then overwrite this with the User for VPN userabc@companyb.com i get the following error message in the Login page:

There was an Issue looking up your account.
Tag Next to try again

Does anyone know what could causing the issue?

Re: SAML Login - Change Login Error

PhoneBoy — Sun, 19 Jun 2022 19:27:07 GMT

Do you have an LDAP Account Unit object defined for the other domain?
If not, I imagine that's why that error is showing.

Re: SAML Login - Change Login Error

009fe3 — Mon, 20 Jun 2022 06:09:15 GMT

I can use the exact same Account on it's main client and it's working. So it should not be the LDAP Account Unit or?

topic Re: SAML Login - Change Login Error in SASE and Remote Access

SAML Login - Change Login Error

Re: SAML Login - Change Login Error

Re: SAML Login - Change Login Error