Using Email as MFA

kasper777 — Thu, 18 Aug 2022 12:46:15 GMT

Hello all.

I have a 1530 appliance which works fine.

I’m trying to add email as MFA method but, although everything is configured fine, it’s not working. If I enable the SMS feature it does work, but I need to use email because we have many employees working around the world and they can’t get SMS while traveling. What I did was: filled email address at the user properties, checked the MFA feature in the VPN blade and SMS isn’t checked. I also tried to remove the Mobile number from the user's properties and leave Email address filled only, but still not working.

Any ideas?

Re: Using Email as MFA

Chris_Atkinson — Tue, 23 Aug 2022 06:41:57 GMT

To my knowledge for locally managed Spark appliances only SMS is currently supported unless you're integrating via Radius which may allow alternatives.

UPDATE: Email is planned as an option, contact your local SE to learn more.

topic Using Email as MFA in SASE and Remote Access

Using Email as MFA

Re: Using Email as MFA