topic Re: on the second connection via endpoint security vpn, the client tries to connect using the intern in SASE and Remote Access

on the second connection via endpoint security vpn, the client tries to connect using the internalip

Arturxr — Wed, 21 Sep 2022 05:58:39 GMT

on the second connection via endpoint security vpn, the client tries to connect using the internal ip address, respectively, it is not possible to connect from the external network, recreating the connection helps

Re: on the second connection via endpoint security vpn, the client tries to connect using the intern

PhoneBoy — Wed, 21 Sep 2022 11:32:34 GMT

You can fix this by setting the Link Selection on the gateway object to the external IP the user is actually connecting with.

Re: on the second connection via endpoint security vpn, the client tries to connect using the intern

Arturxr — Wed, 21 Sep 2022 12:26:50 GMT

i cant set this

Re: on the second connection via endpoint security vpn, the client tries to connect using the intern

Arturxr — Thu, 22 Sep 2022 07:19:34 GMT

why am i not able to make settings link translation?

Re: on the second connection via endpoint security vpn, the client tries to connect using the intern

PhoneBoy — Thu, 22 Sep 2022 12:33:43 GMT

Never seen that before.
I recommend involving the TAC here.

Re: on the second connection via endpoint security vpn, the client tries to connect using the intern

Norbert_Bohusch — Fri, 23 Sep 2022 09:03:29 GMT

It's seen in the screenshot why:

You are using ISP redundancy and have set the VPN Link Selection to follow these settings

PS: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk114623&partition=Advanced&product=Endpoint

Re: on the second connection via endpoint security vpn, the client tries to connect using the intern

PhoneBoy — Fri, 23 Sep 2022 16:06:44 GMT

Ah, yes, good catch!