topic Re: A rule for contacting remote users in SASE and Remote Access https://community.checkpoint.com/t5/SASE-and-Remote-Access/A-rule-for-contacting-remote-users/m-p/159008#M6169 <P>What is the log showing?<BR />What does fw monitor show?<BR />Did you check that the security config on the remote users' PC's doesn't prevent this connection?</P> Fri, 07 Oct 2022 15:07:02 GMT Danny 2022-10-07T15:07:02Z A rule for contacting remote users https://community.checkpoint.com/t5/SASE-and-Remote-Access/A-rule-for-contacting-remote-users/m-p/158972#M6168 <P>Good afternoon.</P><P>We have a server, it accesses the ip obtained from the pool of addresses for remote connection via CheckPoint VPN. We have created a rule in the policy, but it is not getting through:<BR />Source: our server<BR />Distanation: ip-pool of the gateway<BR />VPN: Remote Access<BR />Service and Applications: tcp_15000_KAV, UDP_15000_KAV<BR />Action: Access</P><P>We need the correct rule so that servers on the internal network can reach remote users who are behind the vpn check point.<BR />Can you tell us what to do?</P><P><BR /><BR /></P> Fri, 07 Oct 2022 06:39:56 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/A-rule-for-contacting-remote-users/m-p/158972#M6168 Railx 2022-10-07T06:39:56Z Re: A rule for contacting remote users https://community.checkpoint.com/t5/SASE-and-Remote-Access/A-rule-for-contacting-remote-users/m-p/159008#M6169 <P>What is the log showing?<BR />What does fw monitor show?<BR />Did you check that the security config on the remote users' PC's doesn't prevent this connection?</P> Fri, 07 Oct 2022 15:07:02 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/A-rule-for-contacting-remote-users/m-p/159008#M6169 Danny 2022-10-07T15:07:02Z Re: A rule for contacting remote users https://community.checkpoint.com/t5/SASE-and-Remote-Access/A-rule-for-contacting-remote-users/m-p/159015#M6170 <P>You need more than a specific rule, you also need to enable back connections in Global Properties.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18065i5FC2A9F8C547F9B5/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Fri, 07 Oct 2022 16:27:44 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/A-rule-for-contacting-remote-users/m-p/159015#M6170 PhoneBoy 2022-10-07T16:27:44Z