topic Re: How can i resolve incompatible vnaap.sys driver to enable Windows Memory integrity? in SASE and Remote Access

How can i resolve incompatible vnaap.sys driver to enable Windows Memory integrity?

Ernesteins — Wed, 30 Nov 2022 05:06:08 GMT

Recently I had to install Checkpoint VPN to access a client and give support, so I disable the Memory integrity from Windows 11 in order to install the driver because it didn't work without doing this, but now I uninstall the VPN and can't enable Memory integrity because "vnaap.sys" is shown as an incompatible driver, I don't know how to solve this...

Re: How can i resolve incompatible vnaap.sys driver to enable Windows Memory integrity?

_Val_ — Wed, 30 Nov 2022 11:12:27 GMT

vnaaps.sys is the client adapter driver. Apparently your uninstall was not 100% successful.

Please refer to sk163799 about removing the file, and other parts of the VPN client installed on your PC.

Re: How can i resolve incompatible vnaap.sys driver to enable Windows Memory integrity?

Alex_Sazonov — Fri, 02 Dec 2022 06:13:33 GMT

Hello @Ernesteins ,

Could you please share more info about Win 11 OS version, version of the client and machine type?

Re: How can i resolve incompatible vnaap.sys driver to enable Windows Memory integrity?

the_rock — Fri, 02 Dec 2022 11:54:52 GMT

Hey @Ernesteins ...just wondering, was this managed by harmony endpoint portal or was it just regular VPN client? I ask this, because I uninstalled it fine without any issues on windows 11system (I mean regular VPN client, no EDR capabilities), but if its managed by harmony endpoint portal (cloud or on prem endpoint server), then you do need to know uninstall password to remove it.