topic Re: Endpoint Security VPN in SASE and Remote Access

Endpoint Security VPN

shaban — Mon, 09 Jan 2023 19:12:52 GMT

Hello, I installed Endpoint Security VPN on Mac OS Monterey, using method "Certificate-Keychain", can somebody explain me, why usbtoken(certificate from usb) dont appear in field "Certificate"? I atteched screenshot. In windows everything it is ok, I install endpoint Security VPN, Jacarta client for usbtoken, end put another certificate from my company in trusted.

Re: Endpoint Security VPN

PhoneBoy — Tue, 10 Jan 2023 00:49:00 GMT

Did you install the equivalent Jacarta client on macOS?
I presume it is similar to a Smart Card and our docs state: "For Smart Cards, you must install the correct token driver from the Smart Card middleware vendor."
What that is in this case, not sure.

Re: Endpoint Security VPN

shaban — Tue, 10 Jan 2023 12:25:43 GMT

Yes, i istalled Jacarta PKI client, and in this app we can see smartcard. Screenshot attached.

Re: Endpoint Security VPN

PhoneBoy — Tue, 10 Jan 2023 13:48:09 GMT

Recommend a TAC case to assist with this since we'll likely need to see some debugs on the client side.

Re: Endpoint Security VPN

shaban — Tue, 10 Jan 2023 14:14:06 GMT

What does TAC case mean? What i should do for this?

Re: Endpoint Security VPN

PhoneBoy — Tue, 10 Jan 2023 16:37:57 GMT

TAC: Technical Assistance Center.
If you have a support agreement and an authorized contact, you can open a ticket via https://help.checkpoint.com.
If you're an end user, you will need to work with whomever manages your Check Point gateways to do this.