topic Re: Endpoint security for Mac M1 in SASE and Remote Access

Endpoint security for Mac M1

Vadim_KV — Mon, 20 Feb 2023 20:10:22 GMT

Hello everyone!

I'v installed Enterprise Endpoint Security (E87.10) macOS Clients, but when I try to connect via Horizon I have an error with resolving remote host. Also I see that no packets from my PC to VPN side.

Also I see that program didn't create VPN profile in network params, like it did other VPN clients (like Capsule f.e.)

Program installed on MacOS 12.6.3 with m1 chip. Another versions also didn't work (since 84.3).

Somebody solved this problem?

Re: Endpoint security for Mac M1

_Val_ — Thu, 16 Feb 2023 15:38:56 GMT

Can you elaborate on "connecting via Horizon" part?

No VPN profile is okay.

Re: Endpoint security for Mac M1

Chris_Atkinson — Thu, 16 Feb 2023 15:44:29 GMT

Don't recall anything like this since an issue reported with BigSur (refer: sk176383)

Re: Endpoint security for Mac M1

Vadim_KV — Thu, 16 Feb 2023 15:54:15 GMT

After establishing connection I'll start VMware Horizon to connect with remote server and get: "Error: Couldn't resolve server address"

Re: Endpoint security for Mac M1

the_rock — Thu, 16 Feb 2023 16:06:59 GMT

Im also not clear what you mean connect via Horizon? I use E87.10 on my personal Macbook running Monterrey without issues.

Re: Endpoint security for Mac M1

PhoneBoy — Thu, 16 Feb 2023 16:48:00 GMT

"Connect via Horizon" please provide precise steps followed with screenshots.

"Didn't create VPN profile in network params" what precisely is meant by this?
If it's something specific to macOS System Settings, I don't believe we create anything specific to VPN there.

Re: Endpoint security for Mac M1

Vadim_KV — Thu, 16 Feb 2023 17:11:14 GMT

1. Establishing connection and open this app (Horizon)

2. I meant that program (probably) must create profile in System settings -> Network

Re: Endpoint security for Mac M1

PhoneBoy — Thu, 16 Feb 2023 18:30:49 GMT

I have never seen Harmony Endpoint create a VPN-related profile in System Settings > Network.
Depending on the blades you deploy with, "filters" will be created, though.
For example, on my installation, I have App Control, Firewall, and Anti-Bot:

I believe Firewall is where VPN actually occurs.

Which "Harmony" app are you referring to?
Please provide a screenshot so we are clear on what is actually generating the error message and provide the appropriate guidance.

Re: Endpoint security for Mac M1

Vadim_KV — Thu, 16 Feb 2023 18:35:32 GMT