https://community.checkpoint.com/t5/SASE-and-Remote-Access/Client-vpn-not-connecting/m-p/177383#M5211 <P>Hey&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/92421">@Gabrielegl</a>&nbsp;.</P> <P>Just as a community generic rule, we prefer when people give as much info as possible in their initial post, so we can help you better. Obiously, please blur out any sensitive info if you send any relevant screenshots, but here is what would help for starters:</P> <P>-firewall version/jumbo</P> <P>-what client version is it?</P> <P>-where does connection get stuck exactly?</P> <P>-any relevant logs in smart console?</P> <P>-does everyone have same issue or just some users?</P> <P>-is below enabled on the gateway (cluster) properties? (does not need to be all users, as long as relevant group is there)</P> <P>Andy</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_1.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/20411i5A24A374FA60C824/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_1.png" alt="Screenshot_1.png" /></span></P> <P> </P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/20412i1B62B528D5760171/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2.png" alt="Screenshot_2.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_3.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/20413i228EDDDFC32C1FB8/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_3.png" alt="Screenshot_3.png" /></span></P> <P> </P> <P>&nbsp;</P> Wed, 05 Apr 2023 12:51:16 GMT the_rock 2023-04-05T12:51:16Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Client-vpn-not-connecting/m-p/177377#M5210 <P>Hello,<BR />I've been trying to connect on the client's VPN, but it remains stuck at the connection button, it wouldn't advance.<BR />I have Java installed, as well as the client's SSL.</P> Wed, 05 Apr 2023 12:29:36 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Client-vpn-not-connecting/m-p/177377#M5210 Gabrielegl 2023-04-05T12:29:36Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Client-vpn-not-connecting/m-p/177383#M5211 <P>Hey&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/92421">@Gabrielegl</a>&nbsp;.</P> <P>Just as a community generic rule, we prefer when people give as much info as possible in their initial post, so we can help you better. Obiously, please blur out any sensitive info if you send any relevant screenshots, but here is what would help for starters:</P> <P>-firewall version/jumbo</P> <P>-what client version is it?</P> <P>-where does connection get stuck exactly?</P> <P>-any relevant logs in smart console?</P> <P>-does everyone have same issue or just some users?</P> <P>-is below enabled on the gateway (cluster) properties? (does not need to be all users, as long as relevant group is there)</P> <P>Andy</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_1.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/20411i5A24A374FA60C824/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_1.png" alt="Screenshot_1.png" /></span></P> <P> </P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/20412i1B62B528D5760171/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2.png" alt="Screenshot_2.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_3.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/20413i228EDDDFC32C1FB8/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_3.png" alt="Screenshot_3.png" /></span></P> <P> </P> <P>&nbsp;</P> Wed, 05 Apr 2023 12:51:16 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Client-vpn-not-connecting/m-p/177383#M5211 the_rock 2023-04-05T12:51:16Z