topic Upgrading stalls mid .msi installation in SASE and Remote Access

Upgrading stalls mid msi installation

Windowslife86 — Thu, 27 Apr 2023 21:05:34 GMT

Good afternoon,

I'm working on a upgrade for my windows environment to upgrade our current Checkpoint VPN client using a .msi with a .mst. when I run the cmd posted below the installation uninstalls the current Checkpoint VPN client and stalls out, there are no error messages, or logs that show if something may have caused the issue. I tested on Client 80.89 upgrading to 87.00 and 87.00 to 87.10 the installation stalls out every time i try to upgrade.

msiexec /i "%~dp0PasscodeOnly_E87.10_CheckPointVPN.msi" TRANSFORMS="%~dp0PasscodeOnly_E87.10_CheckPointVPN.mst" /qb

the only way it works is if I manually uninstall the current version installed and then run Checkpoint VPN Client 87.10.

Thank you

I really hope someone can help

Upgrading stalls mid .msi installation

Windowslife86 — Thu, 27 Apr 2023 20:24:48 GMT

msiexec /i "%~dp0PasscodeOnly_E87.10_CheckPointVPN.msi" TRANSFORMS="%~dp0PasscodeOnly_E87.10_CheckPointVPN.mst" /qb

the only way it works is if I manually uninstall the current version installed and then run Checkpoint VPN Client 87.10.

Thank you

I really hope someone can help

Re: Upgrading stalls mid msi installation

Chris_Atkinson — Sat, 29 Apr 2023 00:23:17 GMT

You may have to perform an intermediate step(s) i.e.

Release notes:

Supported Upgrade Paths

Upgrade to the E87.x Endpoint Security Client is available from E81.00 and higher.

Re: Upgrading stalls mid .msi installation

Chris_Atkinson — Sat, 29 Apr 2023 00:14:29 GMT

sk110420: Endpoint Security Client Supported Upgrade Paths

Re: Upgrading stalls mid .msi installation

the_rock — Sun, 30 Apr 2023 21:07:02 GMT

Just follow what @Chris_Atkinson suggested.

Andy