topic Hotspot embedded browser is not working in SASE and Remote Access

Hotspot embedded browser is not working

FloydG — Mon, 15 May 2023 11:16:55 GMT

Dear CheckMates,

in relation to this SK article: https://support.checkpoint.com/results/sk/sk172449
We try to enable the embedded browser feature.
We set the value on firewall policy:

I also set values in trac.defaults (manually):

open_default_browser_for_hotspot = true
hotspot_registration_enabled =true
But when click on "Register to hotspot" - nothing happens except pop-up ...registration enabled for 600 seconds...

I would expect that some browser will open up and directly opens captive portal.

How does this work?
What could we do wrong.

Best regards

Re: Hotspot embedded browser is not working

the_rock — Mon, 15 May 2023 16:56:18 GMT

That looks right to me. I would open TAC case to see if anything else is missing

https://help.checkpoint.com

Andy

Re: Hotspot embedded browser is not working

Alex_Sazonov — Tue, 16 May 2023 08:06:10 GMT

Hello @FloydG ,

Could you please say what you would like to achieve?

If you need to limit hotspot registration only for the Embedded Browser per SK you do not need to set true for "open_default_browser_for_hotspot".

Also please check you have configured in Advanced settings "Allow hot spot registration" for Disconnected rule and set

"hotspot_detection_enabled = true " in trac_client_1.ttm.

After this you should Click on Connect button and Embedded Browser will be loaded to start the registration process.