topic Re: Check Point E86.80_CheckPointVPN in SASE and Remote Access

Check Point E86.80_CheckPointVPN

Gerardnz — Thu, 06 Jul 2023 01:38:53 GMT

Following the installation of the E86.80_CheckPointVPN, when I ran the Check Point client I got error messages saying the following files were missing:

MF.dll

MFPlat.dll

EVR.dll

MFCORE.dll

mfperhelper.dll

I have added a copy of dll files to the C:\Windows\SysWOW64. I got copies of all these except mfperhelper.dll from the host file system. I had to down load a copy of the mfperhelper.dll file. The version that I down loaded does not seem be right for the version of Check Point installed. When I try to run the check point client I get the following error

There is something that the client does not like about this file. How do we find the correct version.

Gerard

Re: Check Point E86.80_CheckPointVPN

_Val_ — Thu, 06 Jul 2023 09:25:43 GMT

Please reinstall the client. Do not copy over the "missing files" manually. If the issue persists after re-installation, please open a support call with TAC: https://help.checkpoint.com

Re: Check Point E86.80_CheckPointVPN

Gerardnz — Thu, 06 Jul 2023 20:39:10 GMT

Did a reinstall as suggested (actually a repair) and got the following error message

Did a retry but this also failed had to click the Ignore button a number of times before it would progress.

Once the VM had rebooted I tried running the Check Point Client again and got the same error message as before.

Also checked the registry key to confirm that I was able to access and edit it.

So not sure why the installer could not do this.

I would raise a ticked with support but I don't have an association with an account. We work with DXC New Zealand who say that they do have a service account with Check Point. Will see if I can get on there account.

Regards,

Gerard

Re: Check Point E86.80_CheckPointVPN

Chris_Atkinson — Fri, 07 Jul 2023 01:58:18 GMT

If DXC supplied the client perhaps request the latest for testing e.g. E87.30_CheckPointVPN.msi