https://community.checkpoint.com/t5/SASE-and-Remote-Access/quot-Could-not-resolve-name-for-probed-server-dns-google-com/m-p/161505#M448 <P>When I try to make a connection via WAN Port, the problem below appears.</P><P>&nbsp;</P><P>Running in R80.20.15</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Erro 1 Firewall.png" style="width: 464px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18345iB76C33012F8D83C5/image-dimensions/464x223?v=v2" width="464" height="223" role="button" title="Erro 1 Firewall.png" alt="Erro 1 Firewall.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Erro 3 Firewall.PNG" style="width: 894px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18344i1E7A2908A9532708/image-dimensions/894x111?v=v2" width="894" height="111" role="button" title="Erro 3 Firewall.PNG" alt="Erro 3 Firewall.PNG" /></span></P> Mon, 07 Nov 2022 23:23:59 GMT PedroADS 2022-11-07T23:23:59Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/quot-Could-not-resolve-name-for-probed-server-dns-google-com/m-p/161505#M448 <P>When I try to make a connection via WAN Port, the problem below appears.</P><P>&nbsp;</P><P>Running in R80.20.15</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Erro 1 Firewall.png" style="width: 464px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18345iB76C33012F8D83C5/image-dimensions/464x223?v=v2" width="464" height="223" role="button" title="Erro 1 Firewall.png" alt="Erro 1 Firewall.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Erro 3 Firewall.PNG" style="width: 894px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18344i1E7A2908A9532708/image-dimensions/894x111?v=v2" width="894" height="111" role="button" title="Erro 3 Firewall.PNG" alt="Erro 3 Firewall.PNG" /></span></P> Mon, 07 Nov 2022 23:23:59 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/quot-Could-not-resolve-name-for-probed-server-dns-google-com/m-p/161505#M448 PedroADS 2022-11-07T23:23:59Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/quot-Could-not-resolve-name-for-probed-server-dns-google-com/m-p/161565#M449 <P>1. Can you ping upstream ISP router's IP address?</P> <P>2. Do you have any DNS servers defined using IP addresses (i.e. 8.8.8.8)?</P> <P>3. Do you have a default static route configured?</P> <P>4. Can you ping same DNS server by IP (8.8.8.8)?</P> Tue, 08 Nov 2022 13:33:40 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/quot-Could-not-resolve-name-for-probed-server-dns-google-com/m-p/161565#M449 Vladimir 2022-11-08T13:33:40Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/quot-Could-not-resolve-name-for-probed-server-dns-google-com/m-p/161582#M450 <P>What DNS is configured?<BR />Have you confirmed via the CLI you can ping these names?<BR />Also R80.20.15 is relatively old, you should probably upgrade to a newer release:&nbsp;<A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk165734&amp;partition=Basic&amp;product=Quantum" target="_blank">https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk165734&amp;partition=Basic&amp;product=Quantum</A></P> Tue, 08 Nov 2022 13:59:36 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/quot-Could-not-resolve-name-for-probed-server-dns-google-com/m-p/161582#M450 PhoneBoy 2022-11-08T13:59:36Z