topic Re: No vpn connection is needed in SASE and Remote Access

No vpn connection is needed

adamfofo1 — Mon, 20 Nov 2023 09:15:58 GMT

Hello,

One of our customers is using mobile access blade for the Remote Access users. The VPN is working fine and users can access the internal resources. We have the "Always-Connect" enabled on the VPN clients and location awareness is also on for the times users are on the internal network.

But when the users are at office (internal network), they gets the following message in Endpoint:

"No VPN Connection is needed: The site's resource are already available"

Is there any way to avoid/disable this popup shows up for the users, even though this is an expected behavior?

The cluster is on R81.20 and Latest take.

Best regarads

Re: No vpn connection is needed

PhoneBoy — Mon, 20 Nov 2023 23:08:19 GMT

Pretty sure the answer is no here, but best to check with TAC: https://help.checkpoint.com

Re: No vpn connection is needed

adamfofo1 — Tue, 21 Nov 2023 07:25:42 GMT

Thank you for the response.

Re: No vpn connection is needed

keerthi — Wed, 04 Jun 2025 05:15:03 GMT

I encountered the same issue previously, and it was resolved after renewing the VPN certificate.

In case the error generated key was not found in database arises remove the gateway object from relevant VPN communities.
Then remove the problematic VPN certificate disable the IPsec VPN blade and close the gateway object.
Again open the gateway object enable the IPsec blade the new certificate will be generated the add the gateway objects to the relevant VPN communities.
Install the policy.