topic Re: Access to VPN User in SASE and Remote Access

Access to VPN User

handiansudianto — Fri, 22 Dec 2023 03:42:42 GMT

Hello,

I have some users work from home and they can access internal resources using VPN Client, but why i'm not able to RDP to the user, ping result also time out? There any special configuration the the security gateway how we can access the user via vpn?

Re: Access to VPN User

Greifenstein — Fri, 22 Dec 2023 09:22:11 GMT

I can do, so it is possible.
What do you see in the logfiles? accept/drop

I'm using Office Mode.

Regards
Christian

Re: Access to VPN User

G_W_Albrecht — Fri, 22 Dec 2023 09:24:03 GMT

Global Properties > Remote Access > Enable Back Connections has to be set, and rulebase must allow the connection.

Re: Access to VPN User

Greifenstein — Fri, 22 Dec 2023 09:26:41 GMT

Funny, first I thougt the same, but "Enable Back Connections" is disabled in my case.
But it's worth to try.

Christian

Re: Access to VPN User

handiansudianto — Fri, 22 Dec 2023 09:30:06 GMT

The problem was fixed, when i check traffic from VPN pool is natted so the real vpn ip is not reachable from LAN.