topic Re: SSL Network Extender randomly disconnects in SASE and Remote Access

SSL Network Extender randomly disconnects

maxluc — Fri, 09 Feb 2024 11:10:07 GMT

Hi everybody,

I have an R81.10 cluster take 335, and the mobile access was working fine until we applied the following SK to issue a critical security problem:

https://support.checkpoint.com/results/sk/sk138813

We applied all the headers in the article.

Now the SSL Network extender disconnects randomly as it was before the installation of the following SK:

https://support.checkpoint.com/results/sk/sk173765

We tried to install again the ssl network extender on the clients, we tried to change from "Application Mode" to "Network Mode", but no way, the network extender disconnects after a few minutes.

Have you got any idea of what can i do to solve this issue?

Thanks

Re: SSL Network Extender randomly disconnects

Lesley — Fri, 09 Feb 2024 11:33:29 GMT

335 is not the correct take number.

what take are you running? cpinfo -y all will show it.

Re: SSL Network Extender randomly disconnects

maxluc — Fri, 09 Feb 2024 11:35:33 GMT

Sorry, take 110.

Thanks

Re: SSL Network Extender randomly disconnects

Lesley — Fri, 09 Feb 2024 11:39:16 GMT

Running latest snx version?
https://support.checkpoint.com/results/sk/sk65210

Re: SSL Network Extender randomly disconnects

maxluc — Fri, 09 Feb 2024 11:47:19 GMT

Just checked, yes is the latest.

Re: SSL Network Extender randomly disconnects

the_rock — Fri, 09 Feb 2024 15:51:42 GMT

Might be worth TAC case for deeper investigation.

Andy