topic Re: harmony connect "application level request" in SASE and Remote Access

harmony connect "application level request"

skandshus — Fri, 17 Dec 2021 11:52:56 GMT

Hello everybody.

See attached photos.

Accoring to the checkpoint "video" https://www.youtube.com/watch?v=-ST0OR4plk8

1.i should be able to see a considerate amount og more options then what i am currently seeing.

2.. What is "application level access" and what does it have to do with my account manager?

Re: harmony connect "application level request"

Chris_Atkinson — Fri, 17 Dec 2021 13:07:02 GMT

Which license do you have Internet Access or Remote Access?

Re: harmony connect "application level request"

skandshus — Fri, 17 Dec 2021 13:09:26 GMT

i bought "harmony total"

i have attached photo of what the portal currently sees as the License.

Re: harmony connect "application level request"

_Val_ — Fri, 17 Dec 2021 14:34:35 GMT

~~I do not think Harmony Connect is part of Total.~~ Ignore, this is not correct

Re: harmony connect "application level request"

skandshus — Fri, 17 Dec 2021 13:28:19 GMT

Harmony total should include it all.. at least the connect

Re: harmony connect "application level request"

_Val_ — Fri, 17 Dec 2021 14:37:53 GMT

Of course, it was silly of me to say otherwise. You do have all required Connect licenses in place, so it must be something else.

Re: harmony connect "application level request"

skandshus — Fri, 17 Dec 2021 14:40:35 GMT

It is cause for some confusion and I don’t quite know how to proceed from here 🙂

Re: harmony connect "application level request"

_Val_ — Fri, 17 Dec 2021 14:54:15 GMT

Please talk to your AM/SE and ask him/her to assist, as the message says. My understanding is, something needs to be done on the backend.

Re: harmony connect "application level request"

Chris_Atkinson — Fri, 17 Dec 2021 14:58:49 GMT

How old is your tennant and do you have the contract attached?

This feature was only activated automatically for new accounts created starting mid October as I recall.

Those created earlier need to contact TAC to enable it, see sk155574.

Re: harmony connect "application level request"

Xiaole_Chen — Fri, 17 Dec 2021 15:00:31 GMT

Hello,

Application level access is for clientless access to your corporate application (L7). If your tenant was created before 4th October, this feature is not enabled by default - refer to sk155574.

You can request the feature by filling the form here

Re: harmony connect "application level request"

skandshus — Fri, 17 Dec 2021 15:17:08 GMT

Yeah already reached out 🙂

Re: harmony connect "application level request"

skandshus — Fri, 17 Dec 2021 15:17:36 GMT

My tenant is older than October.. Thx though

Re: harmony connect "application level request"

skandshus — Fri, 17 Dec 2021 15:20:23 GMT

Some of the questions in there makes me uncertain on what to answer

about ODO.. i said no
then you asked if i have a cloudguard connect account? i guess its a no?

Re: harmony connect "application level request"

Xiaole_Chen — Fri, 17 Dec 2021 15:56:56 GMT

probably better to ask your Check Point AM/SE to help you filling the questionnaire. Just provide him/her your account ID (it's under Global Settings > Account Settings, copy the account ID.

odo is the solution we have acquired, this is the corporate access function under harmony connect 🙂. The Google form is quite old, the name etc has not been updated.

Re: harmony connect "application level request"

skandshus — Sun, 19 Dec 2021 13:05:32 GMT

All right. I’ve submitted the form.. some visibility about this would be great.: do you know how long it will take until activated..

Re: harmony connect "application level request"

CheckPointerXL — Tue, 09 May 2023 22:55:20 GMT

Hello Chris,

Is possible to combine remote and internet access licenses? or harmony total license is needed to combine and use both functionality?

Re: harmony connect "application level request"

Chris_Atkinson — Wed, 10 May 2023 02:41:55 GMT

Yes the individual SKUs can be purchased/combined as below.

For reference Harmony Total also includes additional functionality outside the Harmony Connect offering itself.