topic Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2 in SASE and Remote Access

Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

plakiplaki — Mon, 18 Nov 2024 20:13:18 GMT

Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2 (build 26100)

The laptop is connected to the Internet via Wi-Fi. As soon as I connect to the VPN, the Internet on my laptop completely disappears, to get the Internet back I need to completely close the Checkpoint Remote Access VPN program and restart the Wi-Fi adapter through the settings in the Control Panel, or you can connect a LAN Internet cable at the same time as connecting to the VPN and only then the Internet will appear and you can even connect to a remote computer, but it is very inconvenient. Please update the VPN to version E88.41 so that it works as before, or provide me with an instruction for my laptop to fix this error.
Otherwise I will have to go back to the previous version of Windows (23H2)

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

the_rock — Mon, 18 Nov 2024 20:37:20 GMT

You posted exact same thing 3 times, one of which I responded to last week. Please follow links I included there. I also attached exact file with modifications as per sk.

Andy

https://community.checkpoint.com/t5/Russian/Re-Windows-11-24H2-Remote-Access-VPN/m-p/232562#M238

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

plakiplaki — Mon, 18 Nov 2024 20:36:45 GMT

Could you please tell me what I need to do with this text file you gave me?

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

the_rock — Mon, 18 Nov 2024 20:43:26 GMT

Just to add, you do NOT need E88.40, you can even be on E88.3x version, if you do those modifications, it will work fine.

Добавлю: вам НЕ нужен E88.40, вы даже можете использовать версию E88.3x, если вы внесете эти изменения, все будет работать нормально.

Andy

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

PhoneBoy — Mon, 18 Nov 2024 22:41:35 GMT

This file goes on the relevant gateways in $FWDIR/conf.
Access Policy also needs to be pushed.
If you don't have access to the gateway, then you need to edit the trac.config file on your system as instructed in https://support.checkpoint.com/results/sk/sk182749
I believe this file will be in C:\Program Files (X86\CheckPoint\Endpoint Connect by default (assuming VPN client installation versus Harmony Endpoint.

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

the_rock — Mon, 18 Nov 2024 22:53:05 GMT

Exactly what Phoneboy said. Its also explained in the sk.

Andy

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

plakiplaki — Tue, 19 Nov 2024 08:38:19 GMT

Thank you very much. It helped.

I followed the path: C:\Program Files (x86)\CheckPoint\Endpoint Connect
there is the file trac.defaults
I opened it with notepad and changed the value of route_conflict_resolution_method to “modify”

After that, I restarted the laptop and everything worked.

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

the_rock — Tue, 19 Nov 2024 13:24:28 GMT

Great news!

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

G14MMY — Thu, 02 Jan 2025 21:16:34 GMT

WA works for me too. Thanks (Win 11 24H2(

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

VarunTP — Thu, 16 Jan 2025 13:29:14 GMT

Also had the same issue , after appending the mentioned part in the file , push the policy its worked .. Thanks all

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

the_rock — Thu, 16 Jan 2025 13:39:20 GMT

Great job!

Andy

Re: Internet drops out when connected via Wi-Fi to Checkpoint Remote Access VPN Windows 11 24H2

WaseemRakab — Fri, 18 Apr 2025 12:49:17 GMT

works for me too, thanks!