topic Re: Harmony Connect Beta - Websites denying access in SASE and Remote Access

Harmony Connect Beta - Websites denying access

Tony_Graham — Mon, 22 Mar 2021 16:05:14 GMT

Just thought I would let you know that there are websites that deny access due to Harmony Connect's VPN style connection.

https://www.earthlink.net

https://www.namebio.com

probably numerous other ones. I was doing some domain work and started running into these.

Re: Harmony Connect Beta - Websites denying access

PhoneBoy — Wed, 24 Mar 2021 17:46:25 GMT

@Tomer_Sole

Re: Harmony Connect Beta - Websites denying access

Tomer_Sole — Fri, 28 May 2021 11:06:31 GMT

One thing that can happen is that within the first 24 hours of enabling SSL Inspection, some of our processes for refreshing trusted CAs might take some time to complete, as a result some websites might respond with a browser error. So I recommend to you to wait 24 hours after enabling Full SSL Inspection in order to have that thing completed.

But if the case does not relate to SSL Inspection at all and you're using Basic SSL Inspection, then this is another story.. and for that, please open a support ticket so that Check Point Support can look at this more closely. See https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk154712

Update: the issue with SSL Inspection and untrusted websites has been fixed as of May 6, 2021. For more, see Harmony Connect - What's New https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk155574

Re: Harmony Connect Beta - Websites denying access

Tony_Graham — Thu, 25 Mar 2021 14:10:48 GMT

I was not using SSL inspection I will open a case.