topic The Site's security certificate is not trusted! in SASE and Remote Access

The Site's security certificate is not trusted!

flachance — Fri, 02 May 2025 14:31:03 GMT

Hi,

When connecting via VPN a user is getting the "The site's security certificate is not trusted"

I feel I'm missing an easy one here but how do you verify that the fingerprint he's being presented is what it should be?

Is there a command to run on the gateway or the management server that would show me the fingerprint?

thanks

Francis

Re: The Site's security certificate is not trusted!

the_rock — Fri, 02 May 2025 15:33:56 GMT

They would always get that FIRST time they try connect, never again.

Andy

Re: The Site's security certificate is not trusted!

flachance — Fri, 02 May 2025 16:03:23 GMT

Yes I was hoping to find a way to verify that the fingerprint they are being presented with is what it should be. I can't seem to find where I can see that.

Re: The Site's security certificate is not trusted!

the_rock — Fri, 02 May 2025 16:18:28 GMT

Im thinking its what I attached, though when I recreated my lab site, I never got a warning...

Andy

Re: The Site's security certificate is not trusted!

the_rock — Fri, 02 May 2025 16:20:39 GMT

@flachance if thats not it, then has to be below.

Andy

Re: The Site's security certificate is not trusted!

flachance — Fri, 02 May 2025 17:13:44 GMT

Looks like it's this one. Thanks!

Re: The Site's security certificate is not trusted!

the_rock — Fri, 02 May 2025 18:07:58 GMT

Glad we can help!

Andy

Re: The Site's security certificate is not trusted!

the_rock — Fri, 02 May 2025 23:54:02 GMT

I learned something new as well, never realized that was the fingerprint, I always assumed it was one from the gateway, the first screenshot.

Thanks @flachance !

Andy