topic Re: Remote Access VPN not working after first connect in SASE and Remote Access

Remote Access VPN not working after first connect

AraChennai — Fri, 13 Jun 2025 15:43:17 GMT

I have setup Remote Access VPN using IPsec, the client connects fine when connected for the first time. But it does not connect after a disconnect. It fails at "Retrieving site information" stage. If I delete and add the VPN connection on client it works just fine. I am running the latest Endpoint Security client version 88.40. I am at a loss on what maybe going on. Any help is greatly appreciated.

Re: Remote Access VPN not working after first connect

PhoneBoy — Wed, 18 Jun 2025 20:55:05 GMT

E88.40 is not the latest client for either Mac or Windows, FYI.

This phenomenon is described well in: https://support.checkpoint.com/results/sk/sk92716
You need to adjust your Link Selection settings accordingly.
If you need to adjust the Link Selection for Remote Access differently from Site to Site VPN, see: https://sc1.checkpoint.com/documents/R81.20/WebAdminGuides/EN/CP_R81.20_RemoteAccessVPN_AdminGuide/Content/Topics-VPNRG/VPN-Routing-Remote-Access.htm?Highlight=link%20selection#Link_Selection_for_Remote_Clients

Re: Remote Access VPN not working after first connect

the_rock — Sun, 22 Jun 2025 23:15:46 GMT

Apart from what @PhoneBoy had said, I would certainly test this with E88.70 endpoint client version as well.

Andy