topic Re: Problems with Installation of SNX Network Extender on Windows 11 in SASE and Remote Access

Problems with Installation of SNX Network Extender on Windows 11

NemmerAlex — Mon, 27 Oct 2025 10:50:41 GMT

Hi everyone,

I'm currently facing an issue with the Mobile Access Blade. We use R81.20 Take 118. The SSL Network Extender fails to install when trying to establish a connection.

Here’s what I’ve observed:

The SSL Network Extender does not get installed during the connection attempt.
No new network adapter appears in the system.
I tested this using OpenJDK 17.
I used Chrome, Edge and Firefox
Windows 11 24h2 is used

Has anyone experienced similar issues or found a workaround? Are there known compatibility problems with OpenJDK, or are there additional requirements for the extender to install properly?

Any help or suggestions would be greatly appreciated!

Best regards,
Alexander

Re: Problems with Installation of SNX Network Extender on Windows 11

Chris_Atkinson — Mon, 27 Oct 2025 11:23:56 GMT

Out of interest did you implement sk182923?

Re: Problems with Installation of SNX Network Extender on Windows 11

the_rock — Mon, 27 Oct 2025 11:33:08 GMT

Just tried it in my lab, no issues. Windows 11 25H2

Re: Problems with Installation of SNX Network Extender on Windows 11

NemmerAlex — Mon, 27 Oct 2025 12:07:19 GMT

No, i'll try it maybe it works 🙂

Re: Problems with Installation of SNX Network Extender on Windows 11

NemmerAlex — Mon, 27 Oct 2025 12:09:03 GMT

I tried it with an clean installation of windows and it works also. Im just wondering why the Network extender doest get installed.

Re: Problems with Installation of SNX Network Extender on Windows 11

the_rock — Mon, 27 Oct 2025 12:21:43 GMT

Not sure...

Re: Problems with Installation of SNX Network Extender on Windows 11

VIKAS1 — Tue, 28 Oct 2025 09:58:38 GMT

Try to install JDK 20. it will work.