topic Re: Mobile Access Portal Agent code 30 in SASE and Remote Access

Mobile Access Portal Agent code 30

Raisondetre — Fri, 26 Dec 2025 15:06:36 GMT

Hi,

I am getting below error while access the Mobile access portal agent .
Check Point mobile access Portal Agent Internal error ( Code 30)

I have JDK 17, MacOS 15 and Mab Portal Agent.

Re: Mobile Access Portal Agent code 30

PhoneBoy — Mon, 29 Dec 2025 17:45:37 GMT

What version of the gateway is involved here?
Note that most likely this will require debug on both the gateway and client to find the issue, likely with assistance of TAC.

Re: Mobile Access Portal Agent code 30

the_rock — Tue, 30 Dec 2025 13:19:24 GMT

We would definitely need to know gw version/jumbo installed. Make sure it has at least recommended jumbo for the version you are on, ie R81.20 jumbo 120.

Re: Mobile Access Portal Agent code 30

the_rock — Tue, 06 Jan 2026 23:20:53 GMT

Hey mate,

Were you able to figure this out?