topic Re: problem with Citrix Storefront after update of Storefront server in SASE and Remote Access

problem with Citrix Storefront after update of Storefront server

Wolfgang — Tue, 13 Jan 2026 09:14:23 GMT

We are using access to a citrix environment via MobileAccessBlade (R82, ElasticXL with VSNext). Everything is working fine with an older version of the Citrix Storefront server. Clients can login to MOB, can start the Webinterface from the Storefront and then access their applications.

After updating the Citrix Storefront server to a newer version, the users can login to MOB but starting the Storefront WEB-UI ends with an error message. Roll back to older Storefront version solves the problem.

Anyone else has the same problem ?

working Storefront version => 1906CU5 / 3.22.5000.5
not working Storefront version => 2402CU3 / 2402.0.3100

Re: problem with Citrix Storefront after update of Storefront server

PhoneBoy — Tue, 13 Jan 2026 17:21:30 GMT

I assume the updated version is doing something that MAB doesn't know to reroute/rewrite so it flows through the MAB gateway.

Re: problem with Citrix Storefront after update of Storefront server

Julien_Tissot — Tue, 24 Mar 2026 21:59:07 GMT

Hello,

Did you found a solution for this ? I've a customer having the same issue... (at least looks like).

Thanks

Re: problem with Citrix Storefront after update of Storefront server

Wolfgang — Fri, 27 Mar 2026 07:14:58 GMT

@Julien_Tissot our Citrix guys found a dirty fix. Latest working versionis "2203 LTSR CU4", every version higher has the same problem. A TAC case would be better to find the root cause but no time for troubleshooting.