topic Re: Remote access with secure workspace on windows 10 Version 1803 in SASE and Remote Access

Remote access with secure workspace on windows 10 Version 1803

Antonis_Hassiot — Tue, 22 May 2018 08:17:42 GMT

Dear All,

Since Windows 10 feature update 1803, we are facing an issue with Remote Access with Secure Workspace and SSL Network Extender. Desktop never switches to Secure Workspace, iswmgr.exe is failing and SSL Network extender installation never initiates.

Anyone seeing the same problem? Any workarounds?

Re: Remote access with secure workspace on windows 10 Version 1803

PhoneBoy — Wed, 23 May 2018 08:40:11 GMT

Have you opened a TAC case on this?

https://www.checkpoint.com/support-services/contact-support/

Re: Remote access with secure workspace on windows 10 Version 1803

Antonis_Hassiot — Wed, 23 May 2018 09:01:43 GMT

I have opened with our partner support. Expecting update soon.

Re: Remote access with secure workspace on windows 10 Version 1803

Wolvi123 — Sat, 08 Feb 2020 08:12:36 GMT

I am also facing the same issue .
How to resolve it ?
Can anybody help

Re: Remote access with secure workspace on windows 10 Version 1803

Dreyfuss — Wed, 01 Jul 2020 22:38:33 GMT

Hi there! Same situation here. Windows 10.

Event Viewer:
Faulting application name: ISWMGR.exe, version: 1.9.800.105, time stamp: 0x5b166a0a
Faulting module name: ISWMGR.exe, version: 1.9.800.105, time stamp: 0x5b166a0a
Exception code: 0x80000003
Fault offset: 0x0000000000002fc2
Faulting process id: 0x6f40
Faulting application start time: 0x01d64ff74388b3cd
Faulting application path: C:\Users\XXXXXXX\AppData\Local\Temp\SWS\FFSW\ISWMGR.exe
Faulting module path: C:\Users\XXXXXXX\AppData\Local\Temp\SWS\FFSW\ISWMGR.exe
Report Id: 9dc58e81-bf21-44dc-b52f-e224ce055bc0
Faulting package full name:
Faulting package-relative application ID: