topic Why does SSL Network Extender status stay as initializing? in SASE and Remote Access https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28637#M13512 <HTML><HEAD></HEAD><BODY><P>We are running R80.10 and I am trying to access from IE11, Firefox and Chrome with no luck.</P></BODY></HTML> Wed, 06 Jun 2018 12:41:44 GMT Steve_Brown 2018-06-06T12:41:44Z Why does SSL Network Extender status stay as initializing? https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28637#M13512 <HTML><HEAD></HEAD><BODY><P>We are running R80.10 and I am trying to access from IE11, Firefox and Chrome with no luck.</P></BODY></HTML> Wed, 06 Jun 2018 12:41:44 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28637#M13512 Steve_Brown 2018-06-06T12:41:44Z Re: Why does SSL Network Extender status stay as initializing? https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28638#M13513 <HTML><HEAD></HEAD><BODY><P>Are you using this?</P><P>It's basically required for most browsers these days:&nbsp;<A class="link-titled" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk113410" title="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk113410">Mobile Access Portal and Java Compatibility - New Mobile Access Portal Agent technology</A>&nbsp;</P></BODY></HTML> Wed, 06 Jun 2018 22:24:02 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28638#M13513 PhoneBoy 2018-06-06T22:24:02Z Re: Why does SSL Network Extender status stay as initializing? https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28639#M13514 <HTML><HEAD></HEAD><BODY><P>Dameon,</P><P></P><P>Yes I am . We have the latest hotfixes applied.</P></BODY></HTML> Thu, 07 Jun 2018 06:47:01 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28639#M13514 Steve_Brown 2018-06-07T06:47:01Z Re: Why does SSL Network Extender status stay as initializing? https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28640#M13515 <HTML><HEAD></HEAD><BODY><P>It's possible you may need to apply some of the workarounds here:&nbsp;<A class="link-titled" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk97987" title="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk97987">Some SSL VPN functionality breaks as a result of a Java update to version 7 update 51 (7u51) and above</A>&nbsp;</P><P>Otherwise I suggest opening a TAC case so we can troubleshoot.&nbsp;</P></BODY></HTML> Thu, 07 Jun 2018 17:58:05 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Why-does-SSL-Network-Extender-status-stay-as-initializing/m-p/28640#M13515 PhoneBoy 2018-06-07T17:58:05Z