topic Re: VSX - Remote access on multiple VS in SASE and Remote Access

VSX - Remote access on multiple VS

Alex- — Tue, 16 Oct 2018 08:41:40 GMT

OK so a customer is having this scenario:

due to a merger, we have configured one new virtual firewall (vfw-xyz) that will also be used for the sub-company’s suppliers to connect via SSL Network Extender.

We configured SNX on this new firewall (vfw-xyz) and added it to the Remote Access community (so now the OLD vpn firewall (vfw-abc) and the new firewall (vfw-xyz) are part of the 1 default Remote Access community). A few days later we noticed that remote access on the OLD firewall (vfw-abc) stopped working. We removed the new one (vfw-xyz) from this community and now remote access works on BOTH gateways.

So here our questions:

1) Is this behavior expected? In other words: can only 1 GW be used in the Remote access community?

2) How come remote access now works on the 2 GWs even though only one of them is a member of the Remote Access community?

We thought of editing the MEP file, but it was confirmed by TAC that on VSX, there is only one that is shared by all systems. It's a specific case I never encountered before, I wondered iof the community had experience in this?

Re: VSX - Remote access on multiple VS

PhoneBoy — Sat, 20 Oct 2018 00:41:08 GMT

Pretty sure you can put multiple VSes (or gateways) in the default RemoteAccess community.

That said, it seems odd that it "works" with a VS that isn't in the RemoteAccess community.

TAC should probably be engaged to troubleshoot this.

Re: VSX - Remote access on multiple VS

Alex- — Tue, 23 Oct 2018 12:13:32 GMT

Hi Dameon,

Thanks for the reply. I come here after contacting TAC, which suggests it's a VSX limitation.

I can only have one MEP definition file shared between all VS.

Re: VSX - Remote access on multiple VS

Philip_W — Tue, 23 Oct 2018 13:30:02 GMT

Our customer has the exact same issue.

TAC told us to look at sk75221 and change a MEP parameter. Does not make sense if you ask me.

Indeed looks like a limitation...