topic Re: Capsule Connect VPN dialog issue in SASE and Remote Access

Capsule Connect VPN dialog issue

Danny — Thu, 21 Mar 2019 21:03:23 GMT

Capsule Connect VPN app (v1.600.35 released two days ago) won't let us connect anymore.
Instead we are presented with a confirmation dialog that we are unable to confirm.
SR# opened: 6-0001560372

Modes not working:

iPhone 6: horizontal, vertical when display is zoomed via settings
iPhone 7: horizontal, vertical when display is zoomed via settings

Re: Capsule Connect VPN dialog issue

valentin — Thu, 21 Mar 2019 09:47:36 GMT

I would like to back this issue. We have experienced the same problem.

Although there is a workaround. This is caused by the display zoom. It only happens when you set "zoomed" in Settings > Display & Brightness > Display Zoom

Re: Capsule Connect VPN dialog issue

Danny — Thu, 21 Mar 2019 13:46:58 GMT

Thanks, Mate! Solved our issue.

Re: Capsule Connect VPN dialog issue

Barak_Kfir — Thu, 21 Mar 2019 18:50:52 GMT

We’ve just released new version (1.600.36) which fix this issue.