https://community.checkpoint.com/t5/SASE-and-Remote-Access/Secure-VPN-Client/m-p/71971#M11575 If you say "most users not able to access resources" that implies some can.<BR />What troubleshooting have you done here and what were the results?<BR />What version of the gateway does this involve?<BR />The more you can tell us about the situation and environment, the more likely it is we'll be able to assist you in finding a resolution. Thu, 09 Jan 2020 17:12:29 GMT PhoneBoy 2020-01-09T17:12:29Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Secure-VPN-Client/m-p/71657#M11574 <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only"><SPAN class="uiOutputTextArea">We are using E82.20 Secure End Point Client for With Client Remote Access VPN topology with Microsoft AD for user Auth. </SPAN></SPAN></P><P>Most of the Users are not able to access resources, however log shows connected with <SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only"><SPAN class="uiOutputTextArea">"tunnel_test". Some times it shows Actual VPN Policy enforced and related service protocol allowed.&nbsp;<BR /></SPAN></SPAN></P><P>What could be RCA ?</P><P>&nbsp;</P> Mon, 06 Jan 2020 13:06:12 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Secure-VPN-Client/m-p/71657#M11574 bhaveshp 2020-01-06T13:06:12Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/Secure-VPN-Client/m-p/71971#M11575 If you say "most users not able to access resources" that implies some can.<BR />What troubleshooting have you done here and what were the results?<BR />What version of the gateway does this involve?<BR />The more you can tell us about the situation and environment, the more likely it is we'll be able to assist you in finding a resolution. Thu, 09 Jan 2020 17:12:29 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/Secure-VPN-Client/m-p/71971#M11575 PhoneBoy 2020-01-09T17:12:29Z