Remote Access VPN E82.00 for Mac OS 10.15 Catalina caused not loading network adapter

AlexNoir — Tue, 21 Jan 2020 09:59:29 GMT

Hi all!

Recently, I upgraded from Mac OS 10.14 to 10.15 Catalina. I also upgraded the version of the Remote Access VPN client to a compatible one with this OS version, the E82.00. The problem is that, after rebooting, it seems that some kernel extension prevents the OS to load the network adapter, so there is no wifi, ethernet, etc.. Eventually a kernel panic appears and a reboot is forced.

Is there a workaround to fix this behaviour, or a is there a bug and we should wait for a new version to be fixed?

All the best,

Alex

Re: Remote Access VPN E82.00 for Mac OS 10.15 Catalina caused not loading network adapter

PhoneBoy — Wed, 22 Jan 2020 03:25:23 GMT

I believe today we published a new version of the client.
The previous E82.00 release was in Limited Availability.
In any case, best to open a TAC case so we can investigate this.

topic Re: Remote Access VPN E82.00 for Mac OS 10.15 Catalina caused not loading network adapter in SASE and Remote Access

Remote Access VPN E82.00 for Mac OS 10.15 Catalina caused not loading network adapter

Re: Remote Access VPN E82.00 for Mac OS 10.15 Catalina caused not loading network adapter