topic Re: Single Sign on ICA Client Citrix in SASE and Remote Access

Single Sign on ICA Client Citrix

JackPrendergast — Mon, 02 Mar 2020 13:34:52 GMT

Hi,

I have a customer that uses the clientless solution of the remote access blade.

Users browse to the remote access portal to access the Citrix StoreFront web page. No auth is required as SSO works.

When the ICA client is launched, the Windows prompt in the ICA session requires logon credentials, not using SSO.

Is there a way to configure this so the whole solution is seemless and SSO works throughout?

The ideal design is when the ICA client is launched, no Windows prompt appears and the user logs on directly.

Re: Single Sign on ICA Client Citrix

PhoneBoy — Mon, 02 Mar 2020 15:56:28 GMT

Are using SNX to connect with the ICA client?
In any case, it sounds like a Citrix question.

Re: Single Sign on ICA Client Citrix

JackPrendergast — Tue, 03 Mar 2020 09:32:26 GMT

They are - but I agree, it does seem to sway down the Citrix issue rather than us.

I will do some more investigating. They are also having problems with Jabber when connected via the VPN (Call Server in their DC so VPN necessary)