https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78595#M11228 Sounds like you should get the TAC involved here.<BR />Are you sure they’re using your rebuilt deployment package to install and not downloading it off our website or somewhere else? Tue, 17 Mar 2020 20:15:34 GMT PhoneBoy 2020-03-17T20:15:34Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78583#M11225 <P>Been having some issues when users want to connect to our VPN a box pops up saying no vpn site is configure and do they want to create a site? We have these preconfigured and the user has never had to put in our companies vpn site. Why does this occasionally happen? Any ideas? Where does it store this site config. We are using Endpoint full client 80.30 client.&nbsp;</P> Tue, 17 Mar 2020 18:26:21 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78583#M11225 tom_allen 2020-03-17T18:26:21Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78587#M11226 <P><SPAN>Which endpoint version?</SPAN></P> Tue, 17 Mar 2020 19:39:06 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78587#M11226 HeikoAnkenbrand 2020-03-17T19:39:06Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78588#M11227 <P>I would say 90% are on 81.30</P> Tue, 17 Mar 2020 19:41:33 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78588#M11227 tom_allen 2020-03-17T19:41:33Z https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78595#M11228 Sounds like you should get the TAC involved here.<BR />Are you sure they’re using your rebuilt deployment package to install and not downloading it off our website or somewhere else? Tue, 17 Mar 2020 20:15:34 GMT https://community.checkpoint.com/t5/SASE-and-Remote-Access/VPN-Site-disappears/m-p/78595#M11228 PhoneBoy 2020-03-17T20:15:34Z