topic Re: HARMONY CONNECT - Failed to establish connection in SASE and Remote Access

HARMONY CONNECT - Failed to establish connection

Luciano_Cirino — Fri, 02 Jun 2023 21:34:58 GMT

Hello everyone,

I hope you're all doing well.

I'm experiencing an issue while trying to access Harmony Connect.

Although the application has already been added to the portal, when attempting to establish a connection, it asks for a token whose origin is unknown to me, and I don't know how to obtain it.

Would it be possible for you to assist me, please?

Please find the image attached for reference.

Re: HARMONY CONNECT - Failed to establish connection

the_rock — Fri, 02 Jun 2023 21:50:16 GMT

I believe only admin would have that.

Andy

Re: HARMONY CONNECT - Failed to establish connection

PhoneBoy — Mon, 05 Jun 2023 15:36:45 GMT

Looks like the real issue is "no mutual signature supported" with your SSH key.
Try executing your SSH command using: -o PubkeyAcceptedKeyTypes=ssh-rsa

Re: HARMONY CONNECT - Failed to establish connection

Andy_P — Wed, 26 Jul 2023 13:14:59 GMT

Hi.
See attached screenshot where you can find token. In general you will see it once you opened SSH application in User Portal for application access.