topic Checkpoint VPN client 80.96 disconnections in SASE and Remote Access

Checkpoint VPN client 80.96 disconnections

ziggurat — Sun, 03 May 2020 20:36:42 GMT

Hi everyone

I've come across an issue while testing Checkpoint client 80.96 on Windows 10. A few times a day, I am being disconnected with a ‘failed to renew encryption keys’ error message. I am in the process of extracting the logs which I'll attach to this discussion shortly. In the meantime, does this message tend to point to something specific or can it vary?

I'm looking to move the entire company to version 80.96 so want to make sure it's absolutely stable before making the change.

Many thanks in advance.

Re: Checkpoint VPN client 80.96 disconnections

PhoneBoy — Mon, 04 May 2020 04:51:22 GMT

Might need to get the TAC involved here.
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk65331

Re: Checkpoint VPN client 80.96 disconnections

ziggurat — Mon, 04 May 2020 19:53:25 GMT

Many thanks, I'll do that now.