topic Re: Mobile Access Portal Agent ask to be re-install on chrome in SASE and Remote Access

Mobile Access Portal Agent ask to be re-install on chrome

kole7385 — Thu, 30 Jul 2020 10:36:44 GMT

Dear Members,

I'm having problems to use Mobile Access Portal Agent, actually the agent installation is successfully, but when i enter again on the web portal and connect, a prompt to install the Mobile Access Portal agent pop up again. I see this behavior on R80.10. Nevertheless I've checked the sk117673, the cshell version is the same. So any ideas if you have encountered this on gateway R80.20 take 118 the agent is being installed on a linux Ubuntu

Thanks and Regards

Re: Mobile Access Portal Agent ask to be re-install on chrome

PhoneBoy — Thu, 30 Jul 2020 17:43:27 GMT

Have you installed the MABDA hotfix?
This is required on all versions prior to R80.40.

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk113410

Re: Mobile Access Portal Agent ask to be re-install on chrome

kole7385 — Fri, 31 Jul 2020 06:29:17 GMT

Hi,

Thanks a lot, i will install the hotfix for chrome.

thanks and Regards

Re: Mobile Access Portal Agent ask to be re-install on chrome

Muhamad_Aizat_R — Sat, 28 Aug 2021 11:24:43 GMT

After installing the mabda hotfix, are you able to solve the issue ?

THanks